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Custom Order Policy

let your imagination turn in to the reality


Methods to order

- Send us your design/sketch of the product your want to manufacture with details ( size, color, design etc.) via email at: bnbcrafts@verizon.net

- we will develop a sample product and send pictures and videos via email for final approval. Sample developing process may take up to 2 weeks.


Price and Quantity

- we will determine price once sample is produced and approved. Price may vary depending upon quantity

- Minimum quantity depend up on feature of product ( Product size, choice of colors and more )


Shipping time

- All custom order lead time are approximately 8 to 12 weeks excluding holidays in Manufacturing country)

- The lead time begins from the date the 50% deposit has been received

- we offer two option to ship the ready order from manufacturing country.

             You can have us ship directly to you from manufacturing country

             via FedEx International or DHL Shipping cost may be higher)

             Or you can wait for our cargo to arrive  at our warehouse in

             Los Angeles, CA an ship it to you, which cost less shipping since

             you  have to pay for domestic shipping charge only (our cargo 

            usually comes once in two months so which may delay the

            arrival of your order depending up on cargo schedule )

- We do not offer free shipping on custom orders 

            

Payment terms

- 50% deposit is required to place a custom order

- The remaining 50% balance is due prior to shipping 


Cancellation policy 

- Custom orders cannot be cancelled, returned or refunded once the 50% deposit has been processed

- By making the 50% deposit you are agreeing to the terms and conditions of the customer order


Our responsibility

-  Your have full rights on your design. We do not reproduce your design.

-  We will do our best to provide high quality product. Color and shape may vary bit since its a hand made & water washed product.


For more information on custom product please   CONTACT US.